Terms & Conditions

WHO WE ARE

www.laser-rush.com  is operated by Johnny’s Entertainments Tyneside (registered company number 01090957 and address Johnny’s Entertainments, Pleasureland, Marine Road West, Morecambe, Lancashire, LA4 4BU, trading as Johnny’s, Vista, Soul Bowl, Jump Rush and Pleasureland. 

 

YOUR SAFETY

Your safety is paramount during your experience with us.  Please ensure you have read our laser rules prior to your arrival and that you actively listen and understand our safety briefing.  All participants must have completed a waiver in advance. 

 

TERMS OF SALE

  • All bookings are non-refundable (unless session cancelled) and non-exchangeable. You must ensure you have your bookings downloaded and available to scan on arrival. No booking reference means no admission to your session. Please ensure to check all email folders, including junk, to make sure you have received your ticket. It is your responsibility to ensure you have a valid booking reference before the event. Please always check purchases as mistakes can not be rectified later.
  • We reserve the right to amend dates and programmes of sessions due to circumstances beyond our control and are not liable for any refunds or exchanges in this instance.
  • We do not offer refunds or exchanges on bookings except in exceptional circumstances and cancellation of session. We can not be held liable for any loss, damage or theft of bookings.
  • If a session is cancelled, you will be offered tickets at a rescheduled event up to the face value of the booking or, if you are unable to attend the rescheduled session or the session is not rescheduled, a refund of the face value of the booking.
  • Any liability on our part is restricted to the face value of the booking purchased and does not include any ancillary costs such as hotels or travel.
  • It is your responsibility to check the status of a session and any cancellations/postponements.
  • If you are unable to make your intended session then we may be able to switch to an alternative date for you although this is not guaranteed. Please message us on xxxx and allow at least 24 hours’ notice.

 

GENERAL WEB TERMS

  • This page outlines the “Terms and Conditions” under which you may use our website. If these are not acceptable to you then please do not use our website. Use of the website indicates that you are happy to accept these Ts & Cs. 
  • We have made every effort to ensure the accuracy of all information on this website. We can not accept any responsibility for any errors or omissions and we reserve the right to amend, vary or cancel any of the arrangements displayed on the website.  All information on the website is accurate to the best of our knowledge and is provided for guidance only and may be subject to change without notice.  You agree that any material accessed, shared or downloaded is done at your own risk.
  • No responsibility is accepted for any links to any third-party websites from this websites.
  • All content on this website is copyrighted and remains the property of JET Ltd.
  • In no instance are we or any website third parties liable for any damages whatsoever (including, without limitation, consequential/incidental losses due to damages, data loss or any other reason) as a result of actions taken due to reading, hearing or seeing material on this site or your inability to use the site/material.  No warrantees are given against use of our website or the materials on it.  Any links followed from our site are not under our control and you use these at your own risk.  We do not guarantee uptime/access to the website.
  • Any disputes arising from the use of this website are governed by the courts of England.